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Insurance Services Offices, Inc., 2008. A look at the organizational behavior at Insurance Services Offices (ISO), Inc. 754 words (approx. 3.0 pages), 3 sources, APA, $ 26.95 »
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Abstract The paper discusses the organizational behavior and culture of the ISO company as well as the company's communication, diversity and business ethics. The paper also examines how change management at ISO is administered.
Outline:
Organizational Behavior and Culture
Communication, Diversity, and Business Ethics
Change Management
From the Paper "ISO is a relatively large, publicly traded corporation based in Jersey City, New Jersey. It employs approximately 2,000 full-time employees including 1,800 at their Jersey City headquarters. The acronym represents Insurance Services Offices, but the company implemented a purposeful decision to de-emphasize its full registered name because it suggests a direct involvement with insurance or the sale of insurance (ISO, 2006)."
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Total Quality Management, 2008. An examination of the importance of total quality management within the manufacturing, services and government sectors with case examples from each sector. 1,315 words (approx. 5.3 pages), 4 sources, APA, $ 44.95 »
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Abstract This paper discusses the importance of total quality management (TQM) within an organization and how customer service and delivery of quality products is essential to the survival of any organization. The paper discusses the relationship between TQM and various industry sectors and provides examples from companies within each sector. The paper looks at manufacturing, services and government.
Table of Contents:
Manufacturing
Service Industry
Government
Matrices
From the Paper "According to many, implementing quality initiatives or programs like Total Quality Management or TQM are exceedingly difficult. One reason for this is the politics behind how governments work; often practices used to ensure quality go against the traditional methods or systems used by a public agency to operate successfully (Bacal, 2007). To overcome these obstacles, so the public is served in the best way possible, it is critical governments identify internal obstacles to their success, and then devise quality programs that are easily integrated into pre-existing systems within public entities (John, 2003). One such example is the federal government, which influences much local, state, regional and national governments. Because the role of the federal government is ultimately to provide for the people, it is critical customer satisfaction is realized within this agency, among the government's internal and its external customers (John, 2003). Internal customers include those working directly for or with the government, and external customers include the people affected by decisions made by the government and other top-level officials."
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The Microsoft Revolution, 2008. This paper discusses Bill Gates' contribution to the development of the computer world. 2,121 words (approx. 8.5 pages), 5 sources, APA, $ 66.95 »
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Abstract The paper describes the beginnings of the personal computer, the Microsoft company and the Windows operating system. The paper discusses how Bill Gates' Microsoft brought applications into everyday life, encouraging individuals of all conditions to use the computer in their activities, whether at work or at home. The paper predicts that Microsoft will continue to shape the future of computers, even when Bill Gates steps down.
From the Paper "If one was to conceive a list of the most influential individuals in the 20th century, Bill Gates, chairman and chief software architect at Microsoft, would surely be one of the people on the list. With software applications such as Microsoft Windows or MS - DOS, he managed to transform the computer industry from something open only to the few connoisseurs to a wide spread industry, available to all individuals, affordable and easy to use in every day life. His transformation of computer applications also increased the way these could be applied in different economic sectors and different areas, as well as in the individual homes."
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Order Management Systems and Sports Nutrition, 2008. This paper looks at increasing distributed order management and enterprise resource planning systems performance in the sports nutrition industry, including recommendations for Europa Sports Products. 3,900 words (approx. 15.6 pages), 19 sources, MLA, $ 106.95 »
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Abstract In this paper, the writer first defines how distributed order management systems are progressing from being ERP centric and more customer-focused and demand-driven, and second, how these systems are making it possible for sports nutrition distributors to attain their selling, service and long-term growth objectives. The writer points out that for sports nutrition distributors in general and Europa Sports Products specifically, the need for synchronizing their 177 suppliers that provide just over 5,400 products, inventoried in 215,000 square feet of warehouse space spread across four geographic locations underscores the urgent need the company has for a reliable distributed order management system. The writer maintains that integrating with suppliers' Enterprise Resource Planning (ERP) systems, supply chain, order management, and forecasting systems is also critical to the success of Europa Sports Products. The business model of distribution is predicated on price, availability, accuracy of fulfillment and support programs for dealers and resellers. The growing importance of analytics as they relate to managing supply chains, order management, fulfillment and integration is also discussed. The paper includes charts and tables.
Table of Contents:
Executive Summary
Introduction
Summary of Research Findings
Recommendations to Europa Sports Products
Analysis of Distributed Order Management & ERP Systems Use Conclusions and Recommendations
References
Appendices
From the Paper "Through the research completed it is clear that order management, ERP and supply chain systems are becoming increasingly reliant on each other and increasingly critical as the foundation of distribution-centric business models. This is especially true for sports nutrition distributors, where the need for achieving high inventory turns on their most popular and profitable products are critical. Optimizing inventory mix, increasing inventory turns and having the most popular products in stock require intensively higher levels of supply chain integration, in addition to distributed order management systems performance. What became clear from the research completed was that manually attempting to coordinate and optimize inventory across multiple locations was difficult if not impossible, and that distributed order management systems, when integrated to suppliers' supply chain management systems, made the processes much more cost- and time-efficient, and accurate as well."
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Airline Sky Miles, 2008. An examination of the emergence of sky miles and their marketing mix and effects upon the airline industry. 2,317 words (approx. 9.3 pages), 7 sources, APA, $ 71.95 »
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Abstract This paper discusses the airline sector, an industry sector which mirrors the increased emphasis on both employees as well as customers that is one of the biggest changes in conducting business today. The writer explains that air miles emerged as a promotion strategy aimed to attract more customers. However, they have evolved to the point of significantly influencing the airline industry and customer satisfaction at unforeseen levels, and their role has grown as they lead to increased customer demands and increased competition between airline companies. The writer concludes that sky miles now represent a selection criterion when choosing an airline company, and consequently force companies to continually develop, and thereby improve, the overall image of the airline industry.
Outline:
Abstract
Emergence of Airline Sky Miles
Marketing Mix
Product
Place
Price
Promotion
Effects upon the Airline Industry
Increased Customer Satisfaction
Increased Competition Among Airline Companies
Conclusions
From the Paper "Sky miles are travel services offered by airline companies as a reward for previous purchase of the company's products or services. They are generally earned through payments with credit cards and they can be used for flights, car rentals, hotel rooms' rentals or for shopping from airport stores or other partners' stores. Air miles are easy to use, have numerous applications and can even be sold, donated or transferred. The costs of purchasing sky miles are generally reduced, but these vary with each issuer. The costs include the amount of dollars clients have to pay in order to earn a mile and the annual fees demanded by some issuers."
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Systems Thinking: Leadership and Change, 2008. A discussion of the principles of systems thinking analysis and a review of Peter Senge's work, "The Fifth Discipline: The Art and Practice of The Learning Organization." 3,044 words (approx. 12.2 pages), 9 sources, APA, $ 89.95 »
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Abstract This paper discusses systems thinking and how it may be differentiated from traditional analysis of an organization. The paper also discusses the basic principles behind systems thinking analysis. In addition, the paper reviews Peter Senge's work, "The Fifth Discipline: The Art and Practice of The Learning Organization," in relation to systems thinking, leadership change and leadership in the learning organization.
Table of Contents:
Abstract
Literature Review
Introduction
Reed (2006) - Understanding Systems (Parts & Whole)
Peter Senge - The Learning Organization
Senge: Five Basic Disciplines
Senge: Practices, Principles, and Essences
Senge: Three Conditions for Dialogue
Senge: Vision & Creative Tension
Senge: Laws of System Thinking
Summary of Literature Reviewed
From the Paper "Systems thinking was introduced by MIT professor Jay Forrester in 1956 and explained that systems thinking enables people to gain an understanding of social systems and how to improve them similar to the method used within principles of engineering, which is different from the traditional form of analysis. Traditional analysis has as its focus the separation of the individual pieces while systems thinking focuses instead, upon the system in its entirety and how each of the system parts interact with one another and within the system."
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Information Systems in Business Management, 2008. This paper researches the ethical, legal and cultural ramifications of information systems on managing both business practices and employees. 3,397 words (approx. 13.6 pages), 27 sources, APA, $ 96.95 »
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Abstract This paper attempts to assess the impact information systems have had on managerial processes in business. The paper hypothesizes that interaction through use of information systems alters legal, moral or cultural perceptions, creating an environment where an individual may conduct activity that typically would not be done in a face-to-face meeting. The paper also attempts to demonstrate that some individuals in management use information systems as the sole form of communication with subordinates, resulting in poorer quality products and services. The paper concludes that information systems are excellent complimentary business tools, but cannot replace basic human interaction.
Outline:
Introduction
Hypothesis
Research
Analysis
Conclusion
From the Paper "Information systems have changed the world. From communication to education, information systems have increased the availability of information and the speed of communication forever. Information systems can convey a myriad of messages from simple quick reminders via text messages to the most complex technical messages.
"The effectiveness of messages transmitted via information systems relies on more than just the communication itself. Understanding the meaning behind the communication requires specific efforts from both the sender and recipient of the message. This raises certain important questions and concerns. Is it possible for a sender to convey complete concepts via information system communication without personal contact? Are recipients as receptive to messages transmitted via information systems compared to messages presented in face-to-face meetings?"
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Motivation in Non-profit Organizations, 2008. An analysis of leadership styles and motivating factors for individuals within non-profit organizations. 7,469 words (approx. 29.9 pages), 13 sources, APA, $ 164.95 »
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Abstract This paper examines the factors that motivate individuals in the non-profit organization. It looks at the primary principles of motivation that are available to leadership in not-for-profits in motivating their staff and discusses the limitations of the not-for-profit organizations in the area of resource availability. The paper also focuses on the specific leadership style and characteristics that best serve the initiative and intent of the not-for-profit mission.
Table of Contents:
Statement Of Problem
Purpose Of Study
Significance Of Study
Expected Outcomes Of Study
Methodology
Criteria
Hypotheses
Introduction
Literature Review
Self-Concept Validations
Goal-Identification Approaches
Required Leadership Skills
Maslow's Theory Of Motivation
Attracting & Retaining The Right People
The Three Factors Of Leadership Motivation
Motivation Of Part-Time And Volunteer Employees
Summary And Conclusion
From the Paper "The first hypothesis has been affirmed as being valid in this study in that motivation of full-time, part-time and volunteer employees of the not-for-profit organization requires different considerations and specifically that the volunteer generally is offering their time to the organization because they have a commitment to the goals and mission of the organization therefore these individuals are 'self-motivating' however, the full-time employees and even more so, the part-time employees require the environment to be one in which they are able to become motivated. The second hypothesis of this work has been found to be null in this study in that there is not one specific factor that stands above all others for effective motivation of employees in the not-for-profit organization and in fact, there is not one specific style of leadership motivation which stands as being superior in that it is more about doing the 'right thing' at the 'right time' to motivate not-for-profit employees thereby rendering the third hypothesis in this study null as well."
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Manufacturing Process of a Bicycle, 2008. This paper discusses the manufacture of a bicycle both in the past and the future. 2,500 words (approx. 10.0 pages), 7 sources, APA, $ 75.95 »
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Abstract In this article, the writer notes that in the past few decades, emerging new technologies have threatened the existence of the traditional bicycle. However, even with such threats, the bicycle has survived and has even grown in numbers, sales and use. Many poorer countries whose citizens do not have widespread access to cars or buses utilize the bicycle for travel, work and entertainment, while in richer countries such as the United States, the bicycle still maintains its common popularity. The writer maintains that the bicycle industry appears to be a viable industry despite the competition presented by technology. This paper discusses the manufacturing process of the bicycle, taking into account the history of the bicycle and the manner in which this process developed. The writer examines the present impact of the manufacturing process and concludes with a projection of the future usage of the bicycle.
Outline:
Introduction
History of the Bicycle
Early Manufacturing Process of the Bicycle
Early Placement in the Market & Present Impact of the Manufacturing Process
Projections of the Future Usage of the Bicycle
Conclusion
From the Paper "The present manufacturing process greatly differs from the early processes utilized by companies such as Schwinn. In the present, frame manufacturers buy tubing from one source, frame fittings from others, and then fabricates a frame. Some companies outsource frame subassemblies and bicycle painting to other countries where the labor is cheaper. This differs greatly from the manufacturing process where all of the operations to produce a frame were manufactured in-house. The early manufacturing process consisted of making the tubing, the frame fittings, and joining the tubes and fittings into a frame and painting it. The only products the early manufacturers bought were coils of 1010 steel strip, as compared to buying separate pieces for each segment of the bicycle. This present manufacturing process will bring additional jobs to poorer countries, that will benefit from the domestic manufacture of bicycles. This outsourcing is positive because many of these poorer countries rely on bicycles as their primary means of transportation."
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Structural Change at Hewlett-Packard, 2008. A case study of the wide scale structural change at Hewlett-Packard that was instigated by the changing electronics market during 1982. 1,723 words (approx. 6.9 pages), 1 source, APA, $ 55.95 »
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Abstract This paper discusses problems such as the lack of coordination between divisions, the corporate culture known as the HP Way, and management issues at Hewlett-Packard following the institutionalizing of structural changes. The writer describes some relevant theories, such as Fiedler's Model, and shows wherein Hewlett-Packard falls short of this managerial model and therefore has been ineffective. The paper concludes with suggested short- and long-term solutions.
Outline
Executive Summary
Questions: Issues and Problems
The HP Way
Divisional Structure and Cooperation Issues
Management Issues
Theories, Approaches and Concepts
Team Dynamics
Management Models
Leader Member Relations
Position Power
Conclusions and Recommendations
Short Term
Long Term
From the Paper "There are two major issues at the root of the problems described by the case study relating to Hewlett-Packard. Firstly, there is the fact that the company appears to struggle with implementing effective change in the continually changing environment in which it operates. Secondly, it appears that there is difficulty in the internal cooperation between computer divisions. At first glance, this difficulty of handling change effectively appears somewhat unusual, as the company has successfully implemented major changes for decades. In any event, these problems result in a number of other issues that the company is struggling with."
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GlaxoSmithKline, 2008. A business case study analysis with internal and external environment SWOT (strengths, weaknessses, opportunities, threats) analyses for the pharmaceutical company, GlaxoSmithKline. 5,223 words (approx. 20.9 pages), 12 sources, MLA, $ 130.95 »
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Abstract This paper provides a business case analysis of GlaxoSmithKline, a renowned pharmaceutical company. It describes the company's current performance and their business objectives. The paper also provides a SWOT (strengths, weaknesses, opportunities, threats) analysis for the internal environment and the external environment of the company. Finally, the paper looks at strategic alternatives and provides recommendations for the future of the company. The paper is largely in point form.
Table of Contents:
Current Situation
Current Performance
Strategic Posture
Mission
Objectives
Strategies
Policies
Corporate Governance
Board of Directors
Top Management
External Environment: Opportunities and Threats (SWOT)
Societal Environment
Task Environment
Summary of External Factors
Internal Environment: Strengths and Weaknesses (SWOT)
Corporate Structure
Corporate Culture
Corporate Resources
Marketing
Finance
Research and Development (R&D)
Operations and Logistics
Human Resource Management
Information Systems (IS)
Summary of Internal Factors
Analysis of Strategic Factors (SWOT)
Situational Analysis
Review of Mission and Objectives
Strategic Alternatives and Recommended Strategy
Strategic Alternatives
Push Strategy
Reduce Production Costs
No Change Strategy
Recommended Strategy
Reduce Production Costs
Implementation
Evaluation and Control
From the Paper "In order to solve the problem posed by abroad purchases, GlaxoSmithKline has to reevaluate their pricing strategies within the United States. They explained that the discrepancy between prices in Canada and the prices in U.S. is due to different living standards and the two country's different GDPs. However, they have to understand that their primary consumers, that are the senior citizens, cannot afford the high prices on the U.S. market. In a first stage, the strategy might generate additional costs, but on the long run, it is the best strategy."
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Angel Medical - Portable Dialysis Device, 2008. An examination of a business proposition for Angel Medical's portable dialysis device. 4,072 words (approx. 16.3 pages), 10 sources, MLA, $ 109.95 »
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Abstract This paper discusses the business potential of Angel Medical and their portable dialysis device. It describes a background to the product and the advantages of using this product as opposed to similar products. The paper then examines marketing aspects for the device and potential business and technical risks that may exist. Finally, the paper presents the writer's personal opinion of the business proposition.
Table of Contents:
Executive Summary
The U.S. Dialysis Market
Background: Patient Switching Between Peritoneal Dialysis and Hemodialysis
Description of the Portable Dialysis Device Product Line
Advantages of the Portable Dialysis Device, vs. Hemodialysis
Manufacturing Costs, Product Pricing, and Medicare Reimbursement
Marketing
Competitive Outlook
Potential Business Risks
Potential Technical Risks
Potential Risks During Use
Product Development for an Animal Study
Company Milestones
Patents
Author's Opinion of this Business Proposal
From the Paper "Baxter Healthcare (headquartered in Deerfield, IL) currently has 90% of the U.S. peritoneal dialysis market. They derive most of their peritoneal dialysis revenue from selling bags of dialysate and from leasing APD cyclers, so any significant market penetration by Angel Medical would most likely be seen as a threat. While Baxter has a large U.S. and international sales presence, they are notoriously weak in R&D. Nearly all of their products and technologies were purchased, rather than developed internally. Baxter attempted to create a Portable Dialysis Device in 2000, but gave up after insufficient progress was made in the allotted time. Baxter is also the most likely suitor for Angel Medical, after the device has achieved some market penetration."
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Protection of Trade Secret Information on Computers, 2008. A look at data protection policies and recommendations for improvement. 3,728 words (approx. 14.9 pages), 9 sources, APA, $ 103.95 »
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Abstract This paper analyzes the potential for misappropriation of trade secrets and the balance between data privacy and asset management in the software environment. It focuses on the aspects of physical security, such as the use of networks, computers used both externally and internally, and reporting of security breaches and related incidents. It also discusses methods of safely terminating access, computer data storage and the deletion of information. Finally, the author offers recommendations for computer software companies to take in safeguarding their trade secret information against theft and misappropriation. (The paper uses APA style footnotes but does not include a references page.)
Outline:
Introduction
Trade Secret Protection
Physical Security Measures
External & Internal Access
Use of Networks
Terminating Access to Computers & Trade Secret Information
Responding to Security Breaches & the Storage, Return & Deletion of Information
Future Recommendations
Conclusion
From the Paper "In the past decade, the importance of information technology systems has increased dramatically; companies of all sizes are heavily dependent on technology driven e-commerce and software development, and ultimately on the protections afforded these systems. Trade secret information stored on computers in software companies has emerged as a significant concern for software companies, government agencies responsible for monitoring forms of intellectual property, and legal authorities that police such violations. Research indicates that reported trade secret theft has risen 323% in the United States alone, followed by an employee turnover in business and professional services of more than 21%. As a result of such high statistics regarding trade secret theft and employee turnover, software companies must take physical security measures to protect trade secrets on computers and related systems. Additionally, these cautionary statistics, along with the currency of information in funding global success, require sophisticated businesses to routinely address the unwanted disclosure of trade secrets. Balanced against businesses' desire to prevent this disclosure are the policies of free competition and the employee's right to apply his skills and knowledge."
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Control Mechanisms at Johnson & Johnson, 2008. This paper discusses different practices used at Johnson & Johnson and four control mechanisms it uses to encourage desired conduct. 1,070 words (approx. 4.3 pages), 3 sources, APA, $ 37.95 »
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Abstract In this article, the writer covers four mechanisms of control used by Johnson & Johnson (J&J) and how these mechanisms reinforce desired behavior at the division President level. The writer examines the positive and negative aspects of these control mechanisms and explains how these control mechanisms impact the organization in its four key functions, which are planning, organizing, leading and controlling. The writer concludes that J&J joins a few other Fortune 100 companies in being able to encourage strong financial and ethical performance while continuing to grow and strengthen.
Outline:
Budgetary Controls
Market Controls
Clan Control: Culture and Empowerment
Drawbacks
Conclusion
From the Paper "As demonstrated above, J&J allows a great deal of operating freedom to its division Presidents. It is similar to the best practices in industry, such as those at Baxter, Abbott and GE, in identifying and encouraging managers to develop. J&J states that one of the advantages of its independent division structure is its ability to give a lot of responsibility to top operating managers quickly. Although the managers have a lot of operating freedom, they must nevertheless respond to corporate cultural values; this is a central condition for promotion of division executives."
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